Shipping Information

What's the cost of shipping?

Shipping rates are $7.00 flat rate on orders under $40.00. Orders over $40.00 will ship free.

How long will it take to arrive?

Orders typically take 3-10 business days to arrive once shipped. Tracking and carrier identification will be provided by email once your order's shipping labels are printed.

When will you ship my order?

Orders typically ship out within 2-3 days of ordering. Your order should arrive in 3-10 days.

Where do you ship?

We ship anywhere in the USA.

Payment Information

Do I have to pay sales tax?

Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location.

When will I be charged?

Your account will be charged within 24 hours of completing checkout.

What Types of Payments do you Accept

Available payment methods are online through website. Payments can also be made with: **Venmo @Backwoods-Goat-Milk-Products **CashApp $BackwoodsGoatMilk **PayPal @CindiAFMAF **Checks can be made Payable to: Backwoods Goat Milk Products **Cash in person only, please do not mail cash.

Order Management

How can I check my order status?

In the top right corner of our website, click the person icon then "Sign In" or "Register", then enter your email to receive a login link. Once logged in, navigate to the "Orders" or "Order History" section to view your order details. If you have any issues, please contact our customer support team with your order number for assistance.

How do I track an order?

After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking "Order History" in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.

Can I place custom orders?

Custom Orders are so exciting! Do you need a Bridal or Baby Shower Favor? How about a wedding favor "Showering the Bride and Groom with happy wishes"? Or Holiday Gift Boxes for Family, Friends or Co-Workers? It can all be customized to your price point and desires. Email me for more information through my contact below.xt field

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